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1.
Payment and Credit Card Usage Policy
The name on the credit card used for the reservation must correspond to the guest staying at the property.
For bookings made by a third party, you will need to contact the hotel directly.
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2.
Minor Policy
Guests under the age of 19 must check in with an official guardian.
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3.
Westin Club Lounge (Exclusive for Executive and Suite Room Guests)
Guests staying in Executive or Suite rooms are provided with Breakfast and Cocktail Hour services exclusively for 2 adults at the Westin Club Lounge.
[Westin Club Operating Hours]
• Breakfast:
o Monday-Saturday: 06:00 - 10:00
o Sunday & Holidays: 07:00 - 11:00
• Cocktail Hour:
o Sunday-Thursday & Holidays: 18:00 - 21:00
o Friday-Saturday: 17:00 - 21:00
Additional Charges:
• Children aged 7 and above are charged for Daytime Snacks.
• Cocktail Hour is available for guests aged 13 and above.
• Access for additional guests incurs a fee of KRW 121,000 per person.
Note:
• The operation of the Westin Club may vary depending on hotel circumstances and government guidelines.
• For more information, please contact our representative number: 02-771-0500.
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4.
City Athletic Club (CAC)
• Operating Hours: 06:00 AM - 10:00 PM
• Periodic Closure: The first Monday of every month for maintenance.
• Important Notes:
o External food and beverages are not allowed inside the facility.
o The swimming pool is closed daily for maintenance:
Morning: 11:30 AM - 12:30 PM
Evening: 6:00 PM - 7:00 PM
o On weekends, holidays, and during peak seasons, admission to the City Athletic Club is limited to one entry per day for the convenience, hygiene, and safety of our guests.
o Access to facilities is restricted for children under the age of 16 in the fitness center and sauna.
Additional Charges for Deluxe Room Guests:
• Sauna facilities: KRW 40,000 per person, per day.
CAC Contact Number: 02-317-0474
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5.
Breakfast at Aria
• Operating Hours: 07:00 AM - 10:00 AM (Last entry: 09:30 AM)
• Breakfast Rates:
o Adults: KRW 70,000 per person
o Children (aged 0-12 years): KRW 35,000 per child
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6.
Additional Fees and Services
• Rollaway Bed Fee: KRW 60,500 per night (Advance request required).
• Connecting rooms: KRW 60,500 per night (Advance request required).
• Valet Parking Fee: KRW 30,000 for 3 hours
• Airport Shuttle:
o Adults: KRW 18,000 per person (one-way)
o Children (aged 3-12 years): KRW 12,000 per child (one-way)
Note:
• All fees are subject to 10% VAT, and some services may incur additional charges depending on availability.
• Disposable personal items such as toothbrushes, toothpaste, and razors are available for a fee.
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7.
Parking Information
• The parking lot may experience high traffic on weekends due to an increased number of hotel visitors.
Parking is complimentary for in-house guests, but valet parking is available at an additional cost (KRW 30,000 for 3 hours).
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8.
Room Package Information
Spa Package
Please note that the free spa access offer includes free sauna access and a 30-minute body scrub for 1 person (1 time), but does not cover a free spa massage.
Reservations are required.
Please call 02-317-0474 to reserve.
Aria Lunch/Dinner Package
The Aria lunch/dinner benefit is available for 2 adults only.
Reservations are required.
Please call 02-317-0357 to book.
The lunch/dinner benefit is available during your stay.
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9.
Check-In Requirements
• All guests are required to present a valid photo ID and credit card at check-in.
• All special requests are subject to availability and may incur additional charges.
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10.
Contact Information:
• General Inquiries: 02-771-0500
• Room Reservations: 02-317-0404
• City Athletic Club (CAC): 02-317-0474A photo ID and credit card are required at check-in.
Special requests are subject to availability and may incur additional charges.
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